Windows

1. Creating a desktop shortcut by clicking and dragging a file or program to the desktop using the RIGHT mouse button
2. Keeping the hard drive in good working order through Scan Disk, Defrag and Disk Cleanup
3. Decrease the time it takes to reboot or start your computer through the use of "msconfig" in Windows 98 and greater OR using Startup Cop in Windows 95
4. Learn to use the Windows taskbar to increase your productivity and not waste time on the computer

Printing

1. Save time and ink when printing documents by using the draft mode of your printer
2. How to print only the part of a page (in email, word processing, or Internet) that you want without all the extra information

Internet

1. How to find what you are looking for...fast by using good searching techniques and the right search engine.
2. What to do with a 'message 404' or 'page can't be found'
3. How to save and organize frequently visited web sites
4. Where to find a software solution to almost any task and how to download and use the software

Email

1. Send email to multiple people...blindly
2. Forward messages without all the headers
3. Filter email to help sift through junk mail and organize incoming email
4. How to effectively handle email attachments
5. How to delete an email without reading or previewing it

General

1. The importance of maintaining and updating anti-virus software
2. Use the keyboard to speed up almost any task

Also in today's session, the following are some of the tips that were shared by other User Group attendees:

• Use Print Screen or Alt+Print Screen on your keyboard to take "pictures" of whatever is on the screen and then paste the picture into a word processor or Microsoft Paint
• Use a program like Strip Mail or Email stripper to clean up forwarded email
• Learn to create a custom toolbar for the desktop for one click access to your favorite programs or files.