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55 Minute Uninstall

Submitted by Rick on November 9, 2006 - 8:36pm.
  • Riding Shotgun with Rick

Wow, it would have almost been faster to backup the data, reformat the hard drive, and reinstall everything from scratch. The long install was of the grossly over programmed Norton Internet Security Suite. Here's the breakdown of my appointment:

8:26am Arrive at customer's house. He tells me that his computer is running extremely slow.
8:32am I sit down and hit the power button on the computer.
8:36am
Still staring at the Windows XP startup logo, I ask the customer to bring in the laptop since he wants me to look at it also.
8:40am
The laptop is booted up and I'm already looking it over.
8:41am
Desktop is finally up...9 minutes!! Yikes!
8:46am
Add/Remove programs is finally up and the list populated. I find Norton Internet Security and click the Remove button.
9:41am
55 minutes later, I can finally work on the computer. The actual uninstall procedure took about 50 minutes and then another five for it to reboot after removal of Norton.
10:07am
I installed and updated both AVG Anti-virus and anti-spyware, tested the Internet connect, tested MS Word (which wasn't working at all an hour earlier) and started the AVG scans all in this past half hour.

The moral of the story is that Norton products slow down even the fastest computers significantly more than any other security product. The installs are long, the updates are long, the uninstalls are long, and the protection is mediocre. Please, save yourself money, time and grief and don't buy or install Norton products on yours or other people's computers.

If you liked this post, consider buying me a beer!
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Norton Antivirus

Submitted by Smart Computer User on November 18, 2006 - 5:12pm.

I had a computer crash and I ask the computer people that fixed it to please not put Norton Antivirus back on there. I have been using AVG. Lo and behold they put it on anyhow.
I uninstalled it, but I still have two windows that keep coming up when I boot my computer everyday. Plus the
Norton Trash can is still on the desktop. Is there anyway to get rid of all of NOrton Antivirus? Uninstalling it didn't do it.

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