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Norton may slow computers down

Submitted by Adam on May 11, 2006 - 5:38pm.
  • Riding Shotgun with Adam

ALERT!!

Today I saw a client with a slow computer. I removed Norton Antivirus and the computer instantly regained the speed of its youth.

Later in the day I saw another client with a slow computer. I removed Norton Antivirus and the computer instantly regained the speed of its youth.

There seems to be a trend here because over the past two years I have seen dozens of computers with slowness problems. After removing Norton Antivirus the computer instantly regained the speed of its youth.

Now, this could just be a fluke thing.

I am not ready to release a verdict until I have seen it happen more than just the 70-80 times that I have already witnessed it.

When I remove Norton Antivirus, I typically replace it with AVG Antivirus. In about a 20 percent of the instances AVG has found a virus (one of those times was today). What? A virus on a computer that had Norton installed? It seems that this is the case.

Once I have AVG installed and the viruses eliminated, the computer continues on with youthful vigor.

If anyone wants to challenge my statements that Norton slows down a computer and doesn't catch as many viruses, I will be happy to challenge them to an antivirus duel. 

If you liked this post, consider buying me a beer!
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Slowww

Submitted by Smart Computer User on October 22, 2008 - 9:15am.

Thanks for all the info here. I consider myself an experienced user, regulary cleaning my pc from programms and files and scanning for unwanted background processes.

The last time I updated my Norton Program, I opted for the newest version. Ever since my computer is so slow in waking up. I wasn't for sure if Norton was causing this trouble, but Google now brought light into the matter. I've read many sites, all having the same message: Norton slows down your computer.

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I'm through with Symantec!

Submitted by Smart Computer User on October 19, 2008 - 12:22am.

Two weeks before my subscription expired, Norton renewed itself and charged my credit card $64. They sent an email about the renewal, but I wasn't reading my email and didn't know it happened until I saw my bank statement. I had to call for a refund. I thought it was deceptive to have the auto-renewal on by default. The year before, when I renewed my virus definitions subscription, there was a $10 add-on product on the order that was checked by default and I didn't notice and got charged for it. Both times, I found it difficult to call Symantec. I had to fill out a form online just to get a phone number. I had long suspected Norton 360 was what was slowing my computer down, because it sounded like it was running scans in the background all the time, but I didn't know how to stop it. Since my subscription was supposed to have expired, I started to uninstall it and it said I still had 330 days left. I uninstalled it anyway -- a free year is just not worth it. My computer returned to normal immediately. Now I am going to look into the AVG program that's been mentioned here. I've always used Norton products, but this has been the third strike. By the way, there is a class-action suit against Symantec which charges them with renewing subscriptions prematurely and not giving credit for the balance of the paid subscription. It sure feels good to know that it wasn't just me getting screwed by Symantec.

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Snails Pace

Submitted by Smart Computer User on September 12, 2008 - 2:11pm.

A clients computer was running Norton 2008 Antivirus, A few year old laptop Turion 2.0ghz with 512Mb ram, I uninstalled it making sure to use the Norton Removal tool (available from the symantec site) and the boot time from switch on to usuable Internet went from 5 Minutes 28 seconds to 1 Minute 34seconds! I do like Norton though as people who have installed it have had to pay techs like myself to rid themselves of it.

Top tip google "norton removal tool" and get rid of it and watch your system feel reborn or if you must try the latest and so called greatest Norton 200X try the free demo first, its amazing how many people feel that because they have paid for the software or had it bundled they HAVE to use it no matter how slow it makes there computer. AVG makes for a free finer alternative, personal favourite is paid for Eset Nod32 light and effective.

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or get it right here

Submitted by Smart Computer User on September 12, 2008 - 6:55pm.

Rick has direct link to the removal tool right here. Use the links & resources option at the top of the screen to make sure you get the right download.

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Norton 360

Submitted by Smart Computer User on September 12, 2008 - 2:18am.

Hey peole, I dont know problems you have but I had newer BIG problems with Norton. I tryed several programs from time to time when I had some problems but after a week I returned to Norton. Yes I agree that its slowing down your Computer but it is not a byg deal! After instalation my computer was slower son 5-10 percent, and I thing its not much.

When you want your PC to be faster:
1. update you computer every day :D
2. dont use automatic update in backgroud !!! Slows 30 perc.!!
3. dont use automatic scant ore anything automatic :D do it when you have time, for example let the PC do it at night!
4. Try to have norton GREEN not with the red cross :D

Sorry that I disagre with you but I thing Norton is the best Antivirus ever....(you dont have to buy it, there are other ways :P)

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Rick's picture

Hack an already bad product?

Submitted by Rick on September 12, 2008 - 7:00am.

Why would you steal and then disable many features of an already inferior product when there are superior free options like AVG, Avast, and good pay products like Nod32? To quote Obama, "If you put lipstick on a pig, it is still a pig."

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LOL

Submitted by Smart Computer User on September 25, 2008 - 2:42am.

XD The problem is I dont thing norton is bad :D. Had never problems with it.
And when you hack norton you have all the features enabled so you have the full produck. For examle Norton 360v2. Its relly great :D

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Rick's picture

Thanks Symantec employee

Submitted by Rick on September 25, 2008 - 6:06am.

It's always good to see Symantec employees trolling HMR.com

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AWG?

Submitted by Smart Computer User on October 17, 2008 - 5:18am.

AWG sucks!!!!!!!!!! And it sucks in every way!!!!!!!

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Rick's picture

I don't like AWG either

Submitted by Rick on October 17, 2008 - 8:14am.

Whatever that is.

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WTF!?

Submitted by Smart Computer User on October 17, 2008 - 5:15am.

WTF!? I am not a Symantec employeer!!!!!!!!! How could I be when I talked about Norton crack!!!
And I thing that you only want to make Norton bad!!

NORTON IS ACTUALLY THE BEST ANTIVIRUS!!! It slows down your computer when you dont know how to handle it!!!!!!!!

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Norton Sucks!

Submitted by Smart Computer User on September 9, 2008 - 3:54pm.

Norton stinks! It slows down my computer a halt! And Avg is much better!

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Norton is really bad

Submitted by Smart Computer User on August 12, 2008 - 5:08am.

I had Norton for awhile, and figured out that it was Norton making my computer really slow. I called and talked to a person explaining this, and my dissatifaction. I dumped them even though I lost money on it. Norton is really bad!

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Do not purchase Norton products

Submitted by Smart Computer User on August 7, 2008 - 8:39pm.

Norton Internet Security absolutely cripples your computer. What good is virus protection if your computer runs like an old Commodore? Ridiculous.

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Ugh. Corporate IT department uses Norton.

Submitted by Smart Computer User on July 30, 2008 - 10:11am.

My company's IT department uses Norton. Apparently they forgot to install it on my computer when they sent it over to me. They realized this a month ago and installed it. My computer now runs at about a third of the speed it used to.

This is the reason I stopped using them at home and switched to McAfee. But, I had never heard of AVG before, so I may have to check them out.

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Rick's picture

Norton Professional

Submitted by Rick on July 30, 2008 - 9:20pm.

I have to say that the few times I have seen Norton Professional (the large company Norton security product), it seems to run pretty tight, and doesn't have too many problems. I'm wondering if they installed the Professional version on your PC or one of their consumer products?

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What s difference between Norton Professional and 360?

Submitted by Smart Computer User on August 19, 2008 - 4:56pm.

Hi Rick!

I'm looking for a good antivirus all around protection for my laptop. I disabled my macafee as it slowed my system down to much. Same for much earlier versions of Norton.

Will the new Norton 360 also slow my laptop down??

Thank you!
Valerie

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Rick's picture

I don't recommend either

Submitted by Rick on August 19, 2008 - 8:01pm.

I would stay away from all Norton security products if you want your computer to operate with any appreciable speed.

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dead computer

Submitted by Smart Computer User on July 22, 2008 - 1:23pm.

I installed the newest version of Norton just two weeks ago, and it crashed my laptop. I can't even get the damn thing to turn on!!!! Now I have to get my information out of my hard drive so that I can remove Norton and start all over again. Guess its good I was looking at buying a new desktop anyway now that I'm out of college. grrrrr.

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Huh??

Submitted by Smart Computer User on June 27, 2008 - 8:57pm.

My computer is fast and i have Norton Internet Security 2008.

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Norton

Submitted by Smart Computer User on June 25, 2008 - 1:37pm.

I just saved a friends 5 yr old HP by removing Norton and installing AVG 8 (free). It was running so slow that they thought it was necessary to get a new one but now is running much faster.

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Norton

Submitted by Smart Computer User on July 3, 2008 - 6:21am.

Norton, which comes free with my Internet package, has slowed my computer dramatically, start up taking 15 minutes plus. I had AVG free installed until a week ago and my computer was fine but AVG wanted me to subscribe and as I had the Norton package free of charge, I decided to take advantage of my ISP's generous offer. Big mistake, I have decided to scrub Norton and pay for AVG

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Rick's picture

It pays to visit HelpMeRick.com EVERY day!

Submitted by Rick on July 3, 2008 - 6:34am.

Ahh, my little grasshopper, I could have saved you a lot of trouble and money if you had just read or even peeked at my site EVERY day. AVG is still free....read this.

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Got refunded

Submitted by Smart Computer User on May 14, 2008 - 10:44pm.

Earlier today, I had purchased the downloaded version of Norton Internet Security 360 for some 80$. But then I found this webpage warming us about Norton. I immediately returned the product and got refunded. It was easy to get my money back from Symatec since I never got to install NIS360 and to use it. However I had to "chat" online with a Rep to get my refund because it takes forever for someone to answer at their 1-800 number.

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Want a Refund

Submitted by Smart Computer User on April 23, 2008 - 10:39pm.

I caught a virus . . . rebooting computer and then immediately purchased Norton . . . my computer is aggravating me w/ it's speed . . . I Google "norton slow computer" and vala . . . this information . . . does anyone know if there is a refund after 2 days? If so, how do I go about getting a refund . . . I'm thinking that I can go through my credit card? any suggestions?

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Rick's picture

Refunds are rare, but...

Submitted by Rick on April 24, 2008 - 6:40am.

If you are persistent, you may be able to wrangle a refund from Symantec, but be persistent, yet polite.

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Smart Computer User???

Submitted by Smart Computer User on April 22, 2008 - 3:03pm.

Why is every complaint here submitted by someone called "Smart Computer User"?

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Norton 360

Submitted by Smart Computer User on April 15, 2008 - 10:46am.

My computer was very fast and pages would download right away on the internet, but ever since I renewed my my subscription and installed Norton 360, I can't play any videos from Youtube and Yahoo takes forever to download. Can I safely uninstall Norton 360 in its entirety and replace it with some other protection?

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norton

Submitted by Smart Computer User on April 5, 2008 - 10:02pm.

from 5 minutes to startup to 0. i have it installed but its out of msconfig. : Run: msconfig:

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UNINSTALL NORTON

Submitted by Smart Computer User on March 18, 2008 - 1:37pm.

norton came on my new computer first thing i did was uninstall norton .now if i dump vista all will be fine

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